How Your Wallet Data Fits Privacy Policy
Our Privacy Policy starts with the details needed to open and protect your account, such as your contact information, verification status and sign-in events. When you select DANA, OVO, GoPay or QRIS, we may retain transaction references and status details so we can match a receipt
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with the correct account and investigate a stalled wallet update. Bank transfer and virtual account records may be handled in the same way. We use these records for account administration, support and fraud checks, not for unrelated purposes. Device details can help us recognise an unusual
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login, including when you move from an Android phone to desktop access. We apply this policy where local law permits, and any eligibility or access decision depends on local law. You can ask our support team which data category relates to your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.